21.业务流程再造(BPR)实施过程五个阶段的顺序为( )。
A.营造环境→分析诊断和设计现有流程→重构组织→试点与切换→实现愿景
B.营造环境→重构组织→试点与切换→实现愿景
C.分析诊断和设计现有流程→重构组织→试点与切换→实现愿景
D.具体业务流程分析→关键性环节分析→作业试行→比较确认
22.对企业物流信息系统分析的重点是( )。
A.企业的经营状况 B.组织机构与管理职能
C.业务流程的调查 D.原有数据库状况
23.代码是拥有( )的具体符号。
A.编码 B.分类标志
C.文字标识 D.确定信息
24.数据库是( )。
A.计算机的软件 B.计算机中用于存储与处理大量数据的软件
C.计算机统计系统 D.用二进制表示的信息集合
25.关系数据库语言(SQL)包括( )部分，是一种功能齐全的数据库语言。
A.查询、定义、操纵、控制 B.自定义、检索、图形处理
C.自定义、查询、统计 D.输入、编制、输出
26.关系模型是用( )表示实体问的关系的数据模型，它是关系数据库的核心部分。
A.相关数据图 B.一维表格数据
C.二维表格数据 D.三维立体模型
27.数据仓库的主要作用是使系统内各个数据库( )。
A.独立分散，容量大 B.集成化
C.完成数据分析 D.B和C
28.数据挖掘技术通过( )，预测客户行为和市场趋势。
A.建立相关数据库 B.人工智能模拟技术
C.建立数据模型 D.将商业活动虚拟化
29.( )不属于采购计划的制定步骤。
A.核准认证计划 B.准备认证计划
C.评估认证计划 D.计算认证容量
30.( )不属于订单环境资料。
A.分析开发批量需求 B.分析余量需求
C.确定采购需求 D.确定认证需求
31.( )不属于企业内部采购部门与其他部门之间的信息流。
A.订单商品的供应商信息 B.每个供应商分摊的订单比例信息
C.从下单到交货的订单周期 D.订单操作程序
32.当企业采购的商品品种与规格复杂、购买选择性强、市场需求变化迅速而货源相对有保证时，比较适用的采购方法是( )。
A.竞价采购 B.合同订购
C.计划收购 D.代购代销
33.商品采购的核心工作是确定( )。
A.商品采购总量 B.商品采购批量
C.商品采购周期 D.采购商品的结构
34.( )不是存货可得性指标。
A.供应比率 B.利润率
C.订货完成率 D.缺货频率
35.未经( )认可的背书转让，当仓单持有人向保管人主张权利时，保管人可以拒绝交付货物。
A.原合同当事人 B.保管人
C.被背书人 D.背书人
36.在合同对存储期间未作约定或约定不明的情况下，货主( )提取货物。
A.未经告知即可随时 B.事先告知后可随时
C.未经保管人同意即可随时 D.在保管人的请求下应随时
37.存货可得性方案不以( )指标来衡量。
A.缺货频率 B.存货周转率
C.供应比率 D.订货完成率
38.( )不属于配送策略。
A.转运策略 B.延迟策略
C.分散策略 D.集运策略
39.物流延迟也称为( )。
A.形成延迟 B.时间延迟
C.场所延迟 D.装配延迟
40.( )不属于配送需求结构。
A.策略性需求 B.战略性需求
C.配送规划与管制 D.功能性需求
41.配送运营成本不包括( )。
A.包装费 B.装卸搬运费
C.责任事故开支 D.有关工作人员的工资
42.一般来说，运输管理部门应在( )控制运输成本。
A.事前 B.事中 C.事后 D.全程
43.生产型物流的作业重点是( )。
A.搬运 B.仓储 C.运输 D.仓储与搬运
44.( )是指对已确定系统边界的物流系统，研究物料输入与输出系统的情况，包括物料输入输出工厂系统的方式(如运输车辆、装载容器、路线入口等)、频率及输入输出系统的条件(如时间、道路及工厂周围环境)等的统计资料。
A.内部衔接 B.外部衔接
C.输入系统 D.输出系统
45.( )是制造企业生产过程中的辅助生产过程，它是工序之间、车间之间、工厂之间物流不可缺少的重要环节。
A.工艺布置 B.设施布置
C.物料搬运 D.运输成本
46.精益生产下推进式模式的物流管理，在管理标准化和制度方面，能重点处理( )。在管理手段上，大量运用计算机管理。在生产物流方式上，以零件为中心，强调严格执行计划，维持一定量的在制品库存。
A.信息流的控制 B.突发事件
C.资源配置 D.短缺风险
47.精益生产下拉动式模式的物流管理，在管理标准化和制度方面，重点采用标准化作业。在生产物流方式上，以零件为中心，要求前道工序加工完的零件立即进入后道工序，强调物流平衡而没有( )。
A.在制品库存 B.短缺风险
C.浪费 D.各种缺陷
48.初级董事会的多层次参与管理培训方式是( )培训。
A.替换角色 B.潜质测验
C.现场指导 D.模拟决策
49.案例研究法是对( )的指导培训。
A.历史事件的剖析 B.典型事件的真实体验和分析
C.不能公开的商业交易 D.有一定管理经验者
50.物流培训师在授课时与学员交流沟通的方式是( )。
A.Language communication B.Asking questions
C.Eye contact D.Controlling atmosphere
物流英语(阅读、理解下面2段短文并回答问题)
Essay 1 What is logistics?
In the current business environment,logistics is generally accepted as a veryVimportant element for the economic development and business growth of a region,especially a port city.
In reality,what does logistics mean? In which way does it operate?
For simple definition,logistics is a set of procedures in which commodity is delivered in an efficient manner from suppliers to customers.There are three key aspects to the concepts:
1.Movement of goods
Goods can be considered as valuable objects,such as cargo and materials that are valuable and purchasable through commercial transactions and processes.Flow can be determined as methods in which goods are moved or transferred between locations,intermediaries and merchandisers.Modes of transportation include motor,rail,water,air and pipeline.
2.Direction of the flow of goods
In the open market place,buyers and sellers represent two ends of a cormmercial transaction.Buyers are usually customers who demand the goods,while,as sellers are suppliers who provide such goods.When a transaction is agreed upon (sometimes payment is completed,other times the payment is arranged to be completed at a later stage),the suppliers have the responsibility to arrange for the goods to be delivered to the customers.
3.Efficient management of the flow process
The transportation of goods should bear low cost and ensure safety and punctuality.It should do its best to avoid wasting customers' resources.Currently,the flow of goods is generally controlled by both hardware and software.By hardware,we mean logistics facilities and equipment,such as ports,warehouses and trucks,ships,railroad,cars and airlines.By software,we mean information system,standardization and datasharing.
Questions:
51.What is logistics? ( )
A.It is a set of procedures in which goods are delivered from suppliers to customers in the manner of cost efficient and well service.
B.It is a part of a process to deliver goods and services from one place to another.
C.It is a process to transport and store goods.
D.It is the information system for goods movement.
52.Which of the following is a key aspect of logistics? ( )
A.Goods. B.Customers.
C.Suppliers. D.Movement of goods.
53.Which of the following is a transportation mode for goods delivery? ( )
A.Clothes. B.Services. C.Motor. D.Electricity.
54.When a transaction is agreed upon,does every payment need to be completed? ( )
A.Yes,completely.
B.Notneccessary.
C.Depend.Sometimes fully completed,sometimes at a late rstage.
D.Completed based on whatever suppliers need.
55.How is flow of goods controlled? ( )
A.By hardware. B.By software.
C.By people. D.By both hardware and software.
Essay 2 Transportation Decision
Transportation decision consists of the following parts:
1.Selection of the mode is determined by the consideration of distance,cargo weights,linkage,timing and other requirements.Generally speaking,rail has high fixed cost and the relatively low variable cost.It can move heavy,large quantity of cargo in the long distance.But,rail is disadvantaged because of the longer transit time and less frequent service than motor.
Motor carriers such as truck companies offer door-to-door service,that is,the cargo can be shipped from the shipper's warehouse to theconsignee's.Trucking fixed cost is the lowest of any carrier,because the equipment is fairly cheap and themotor carriers do not have to invest in the roads on which they run their operations.However,their variable costs are very high.Its expenses include two major components:firstly,the pick-up and delivery costs;secondly,there are gas or fuel costs,labor expenses and toll roads fees to be paid to highway and toll road operators.Therefore,motor transport is good for cargo with small quantity to be shipped within shortvdistances.
Water is the predominant choice of transportation as it has the capacity to take greatest quantity,travel longest distance with lowest cost.Transport by sea accounts for 80％ of international trade.The major expenses for water are expenses associated with investment and maintenance of the ships and terminals.For example, a 100000- ton container ship costs US$ 200 million.Terminal associated costs include harbor fees and the cost for loading and unloading the goods.
Transport by air has the highest cost but it is fast with the lowest ratio of loss and damage. If you need to deliver an urgent order,there is little choice but by air.
2.Transport service provider is selected for its experiences,equipment,services and prices.Competitive in the transport industry usually drives the prices down and motivates for better services A company also chooses its transport service provider because of its long-standing business relationship with certain shipping companies.
3.The alternative routing and scheduling is specific for motor only because railway and water have strict route and timetable.
Motor has special advantage in terms of flexibility.It has the ability to load goods at greater frequency,travel through different routes and making deliveries to different locations.
Questions:
56.How is the transportation mode selected? ( )
A.By suppliers.
B.By customers.
C.By consideration of distance,weight,linkage and other requirements.
D.By government requirements.
57.For heavy and long distance cargo with low cost,which of the following is the preferred mode for transportation? ( )
A.Trucks.
B.Water.
C.Aircraft.
D.Broken down in small bulks and deliver by air.
58.What are the advantages of aircraft delivery? ( )
A.Safety and punctuality. B.Costly.
C.Long distance. D.Deliver heavy loads.
59.How is a transportation service provider selected? ( )
A.By supplier. B.Referral.
C.Customer demands. D.Experiences and equipments.
60.Which mode account for most delivery in international trade? ( )
A.By railway. B.By water.
C.By air. D.By trucks.
